The purpose of this Policy is to demonstrate Proship Brasil's commitment to the privacy and protection of your Personal Data, in addition to establishing rules on the Processing of your Personal Data within the scope of the services and functionalities of our website, in accordance with Law No. 13,709/2018 and related legislation, with transparency and clarity for data holders.
Proship Brasil uses its best efforts to provide adequate protection measures in all its operations and to implement the most consistent, effective and rigorous policies and procedures. Recognizing the importance of your privacy, we have developed this Policy to inform you about the conditions under which we process and protect your Personal Data. This Policy also describes your rights and how you, as a data subject, can contact us to exercise them.
By accepting the content of this Policy, you are aware that Proship Brasil is the Controller of your Personal Data and declare and agree that we can process your Personal Data in accordance with the terms established here, as well as expressing awareness that this Policy may be modified, at any time, with all updates published on this page. Therefore, we recommend that you carefully read our entire Policy. If you do not comply with the provisions, we ask that you immediately stop accessing and using the website.
DEFINITIONS
For the purposes of this Policy, the following definitions must be considered, when referred to in capital or lower case letters, plural or singular, with or without bold, for correct understanding:
"Personal Data": Means any information relating to an identified or identifiable natural person. This means that data is considered personal when it allows the direct or indirect identification of the natural person, such as: name, surname, date of birth, telephone number, email, etc.
"LGPD": General Personal Data Protection Law (Law No. 13,709, of August 14, 2018).
"Processing": Any operation carried out with Personal Data, such as those relating to collection, production, reception, classification, use, access, reproduction, transmission, distribution, processing, archiving, storage, elimination, evaluation or control of information, modification, communication, transparency, dissemination or extraction.
"Legal Bases": Legal bases are the legal hypotheses provided for in the LGPD that authorize Proship Brasil to process Personal Data.
"we or our": Proship Brasil, hereinafter referred to as Proship Brasil.
"You": Any Individual or representative of a Legal Entity, as a visitor to Proship Brasil;
"Controller": Natural or legal person, governed by public or private law, who is responsible for decisions regarding the Processing of Personal Data.
ABOUT THE DATA WE COLLECT
Cookies
- Identify and authenticate You;
- Comply with legal record-keeping obligations established by the Marco Civil da Internet (Law No. 12,965/2014);
- Comply with our legal and regulatory obligations;
- Maintain records of our personal data processing operations, as established by the General Data Protection Law (Law No. 13,709/2018);
- Improve our site.
Data Update and Veracity. You, as the owner, are solely responsible for the accuracy and veracity of the data provided, and must always keep them up to date.
We are not obliged to process or process any of your data if there are reasons to believe that such processing or processing would cause us to violate any applicable law, or if you are using the website for any illegal, unlawful or unethical purpose.
Database. The database formed through data collection is our property and is under our responsibility, and its use, access and sharing, when necessary, will be done within the limits and purposes described in this Policy.
Technologies used. We use the following technology(s): Cookies, and it is up to you to configure your Internet browser if you wish to block them or configure your preferences in our cookie bar. In this case, some features we offer may be limited.
You can find out more about cookies by accessing our Cookie Policy. All technologies used will always comply with current legislation and the terms of this Policy.
HOW WE SHARE DATA AND INFORMATION
Data sharing hypotheses. The collected data and recorded activities can be shared:
(I) With competent judicial, administrative or governmental authorities, whenever there is a legal determination, request, requisition or court order;
(II) When necessary to carry out the activities and services provided by us through the website;
(III) With partner companies for advertising and statistical purposes;
HOW WE PROTECT YOUR DATA AND HOW YOU CAN PROTECT IT TOO
Sharing passwords. You are also responsible for the confidentiality of your Personal Data and must be aware that sharing passwords and access data violates this Policy and may compromise the security of your data and the site.
Access to Personal Data, proportionality and relevance. Internally, the Personal Data collected is only accessed by duly authorized professionals, respecting the principles of proportionality, necessity and relevance of the General Data Protection Law, for the objectives of our business, in addition to the commitment to confidentiality and preservation of your privacy under the terms of this Policy.
External links. When you use our website, through the “Links” tab you may be taken, via link, to other portals or platforms, which may collect your information and have their own Data Processing Policy.
It is up to you to read the Privacy and Data Processing Policies of such portals or platforms outside our environment, and it is your responsibility to accept or reject them. We are not responsible for the Privacy and Data Processing Policies of third parties nor for the content of any websites, content or services linked to environments other than ours.
Partner services. We have commercial partners who, from time to time, may offer services through functionalities or websites that can be accessed from our website, in the “Partnerships” tab. The Data provided by you to these partners will be their responsibility and will therefore be subject to their own data collection and use practices.
Processing by third parties under our guidance. If third-party companies carry out the Processing of Personal Data on our behalf, they will comply with the conditions stipulated here and the information security standards, obligatorily.
HOW WE STORE YOUR PERSONAL DATA AND RECORD ACTIVITIES
The Personal Data collected and activity records will be stored in a secure and controlled environment for a minimum period established by law in accordance with Art. 9, Item II of the General Personal Data Protection Law, and other legal diplomas that may be applicable.
Longer storage periods. For the purposes of auditing, security, fraud control, credit protection and preservation of rights, we may retain the record history of your Data for a longer period of time, in cases established by law or regulatory standard or to preserve rights.
The collected data will be stored on our servers, as well as in an environment where resources or servers are used in the cloud (cloud computing).
YOUR RIGHTS AND HOW TO EXERCISE THEM
Proship Brasil respects the rights you have as a holder of Personal Data and we enable their exercise in accordance with applicable legislation. Below you will find a table that summarizes the rights provided for in article 18 of Law No. 13,709/2018:
| Right to confirm the existence of Treatment and access | You have the right to confirm whether we Process Personal Data concerning you and to access the Personal Data that you have provided to us and/or that we maintain about you. |
| Right to correction | You can request the correction of your Personal Data that is incomplete, inaccurate or out of date, if provided by you directly when registering on the Proship Brasil website. |
| Right to anonymization, blocking or deletion | You can request the anonymization, blocking or deletion of unnecessary, excessive or processed data that does not comply with the provisions of the LGPD. |
| Right to information about data sharing | You can request information from public and private entities with which we have shared your Personal Data. |
| Right not to provide consent and denials | You can request information about the possibility of not providing consent and about the possible consequences of refusing it. |
| Right to revoke consent | You can request the revocation of your consent, at any time, by expressly expressing your opinion, ratifying all Treatments carried out under the terms of the previously expressed consent. Revocation will take place directly on the website or via email: lgpd@proshipbrasil.com.br |
| Right to data portability | When applicable, you may request the portability of your Personal Data to another representative entity, upon express request, in accordance with the regulation by the National Data Protection Authority (ANPD). The portability of Personal Data does not include data that has already been anonymized and/or deleted by Proship Brasil |
| Right to object | You may request to oppose the Processing carried out based on one of the hypotheses of waiver of consent, in case of non-compliance with the provisions of the LGPD. The exercise of this right will consider the need to use Personal Data to perform Proship Brasil services for your benefit. |
| Right to request review of automated decisions | You can request the review of decisions made solely on the basis of automated Processing of Personal Data that affect your interests, including decisions intended to define your personal, professional profile, or aspects of your personality. |
| Right to delete Personal Data processed with consent |
You may request the deletion of Personal Data processed based on your consent, except in the following cases provided for by the LGPD:
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Limitation, opposition and deletion of data. Through the Communication Channel, which we will make available on our website, you can request all the rights set out in the table above.
It is important to clarify that if you request the deletion of your Personal Data or withdraw your consent for purposes that are fundamental to the regular functioning of the site and its services, such environments and services may become unavailable to you.
Furthermore, we may store this personal data in our database, in accordance with article 16 of the General Personal Data Protection Law, for the following purposes: (i) compliance with legal or regulatory obligations, (ii) study by a research body, and (iii) transfer to a third party (respecting the data processing requirements set out in the same Law). In all cases, whenever possible, your Personal Data will be anonymized. Even after the processing of personal data has ended, or if you have requested its deletion, we may retain this personal data in our database, in accordance with article 16 of the General Personal Data Protection Law, for the following purposes: (i) compliance with legal or regulatory obligations, (ii) study by a research body, and (iii) transfer to a third party (respecting the data processing requirements set out in the same Law). In all cases, as long as possible, your Personal Data will be anonymized.
After the maintenance period and legal necessity have ended, Personal Data will be deleted using secure disposal methods, or used in an anonymized form for statistical purposes.
INFORMATION ABOUT THIS POLICY
Changing the content and updating. You acknowledge our right to change the content of this Policy at any time, according to the purpose or need, such as for adequacy and legal compliance with a provision of law or standard that has equivalent legal force, and it is up to You to check it whenever you access the website or use our services.
Inapplicability. If any point of this Policy is considered inapplicable by the Data Authority or court, the other conditions will remain in full force and effect.
Electronic Communication. You acknowledge that all communication carried out by e-mail (to the addresses provided in your registration), SMS, instant communication applications or any other digital form, are also valid, effective and sufficient for the dissemination of any matter that refers to the services or benefits provided by Proship Brasil, your Data, as well as the conditions of their provision or any other matter addressed therein, exceptions being only what this Policy provides as such.
Communication Channels. If you have any questions regarding the provisions contained in this Privacy Policy, you can contact us through the Communication Channel, via email: lgpd@proshipbrasil.com.br.
Applicable law and forum. This Policy will be interpreted in accordance with Brazilian legislation, in the Portuguese language, with the forum of your domicile being chosen to resolve any dispute involving this document, unless there is a specific exception regarding personal, territorial or functional competence under the applicable legislation.
If you are not domiciled in Brazil, you agree that because the services offered by us apply only to the national territory, discussions regarding this Policy will be subject to Brazilian legislation, and, if there is a dispute to be resolved, the action must be filed in the São Paulo District Court, State of São Paulo.
Our website, as well as the content of our Privacy Policy and Cookies Policy are subject to continuous improvement, so they may be modified at any time, as long as there is no legal prohibition in this regard, and the User is obliged to check them periodically.
Glossary
For the purposes of this Policy, the following definitions and descriptions must be considered for your better understanding:
| Anonymization | Use of reasonable technical means available at the time of Processing, through which data loses the possibility of association, directly or indirectly, with an individual. |
| Cloud Computing | It is service virtualization technology built from the interconnection of more than one server through a common information network (e.g. the Internet), with the aim of reducing costs and increasing the availability of supported services. |
| Access Account | Credential required to use or access the exclusive features of the website/application. |
| Cookies | Small files that are sent by websites/applications to devices that store user preferences, with the purpose of personalizing browsing. |
| Data | Any information entered, processed or transmitted through the website/application. |
| Personal Data | Data related to an identified or identifiable natural person. |
| Uniquely automated decisions | These are decisions regarding a user that have been programmed to work automatically, without the need for human operation, based on automated processing of personal data. |
| Session ID | Identification of the user session when accessing websites/applications. |
| IP | Abbreviation for Internet Protocol. It is an alphanumeric set that identifies users' devices on the Internet. |
| Logs | Records of activities of any users using the websites/applications. |
| Treatment | Any operation carried out with Personal Data, such as those relating to collection, production, reception, classification, use, access, reproduction, transmission, distribution, processing, archiving, storage, elimination, evaluation or control of information, modification, communication, transfer, dissemination or extraction. |
Cookie Policy
This Cookies Policy is a complementary document to the Proship Brasil Privacy Policy, available on our website. Here, you will find objective and clear information about what Cookies are, which Cookies we use in our applications, what role they play and how to configure them.
When the data subject visits a website, it may store or collect information in their internet browser, mainly in the form of cookies. This information may be about you, your preferences or your device and is mainly used to make the website work as expected. The information typically does not directly identify you, but it can give you a more personalized web experience.
As we respect your right to privacy, we will give you the right to choose not to allow some types of cookies in our Cookies usage bar that will appear when you access our website. Click on the different category headings to learn more and change our default settings. However, if you choose to block some types of cookies, your choice may affect your experience on our website and the services we can offer.
1. What are Cookies?
Cookies are small text files or fragments of information that are downloaded to your computer, smartphone or any other device with internet access when you visit our application.
They contain information about your navigation on our pages and only retain information related to your preferences.
Thus, this page can store and retrieve data about your browsing habits, in order to improve the user experience, for example. It is important to emphasize that they do not contain specific personal information, such as sensitive or banking data.
Your browser stores cookies on your hard drive, but they take up minimal memory space and do not affect your computer's performance. Most information is deleted when you close the session, as you will see in the next topic.
2. Why do we use Cookies?
Proship Brasil uses Cookies to provide the best user experience, making our functions within the website easier and more personalized, based on your choices and browsing behavior.
So we seek to understand how you use our applications and adjust the content to make it more relevant to you, in addition to remembering your preferences.
Cookies participate in this process by storing, reading and executing the data necessary to fulfill our objective.
3. What types of Cookies do we use?
Below we list all the Cookies that can be used by Proship Brasil. It is important to remember that you can manage the permission granted for each Cookie in your browser.
Our cookies have different functions:
- Essential cookies - Some cookies are essential to access specific areas of our website. They allow browsing on the website and the use of its applications, as well as accessing secure areas of the website through login. Without these cookies, services that require them cannot be provided.
- Analytical cookies - We use these cookies to analyze how users use the website and monitor its performance. This allows us to provide a high-quality experience by personalizing our offering and quickly identifying and fixing any issues that arise. For example, we use performance cookies to find out which pages are most popular, which method of linking between pages is most effective, or to determine why some pages are receiving error messages. Based on site usage, we may also use these cookies to highlight articles or services on the site that we think will be of interest to users. These cookies are used only for statistical creation and analysis purposes, without ever collecting personal information.
- Functionality cookies - We use functionality cookies to allow us to remember user preferences. For example, cookies prevent typing the user's name each time they access the website. We also use functionality cookies to provide advanced user services, such as document uploads. In short, functionality cookies store the user's preferences regarding the use of the website, so that it is not necessary to reconfigure the website each time they visit.
- Third-party cookies - These are used to measure the success of applications and the effectiveness of third-party advertising on our website.
- Advertising cookies - These serve to target advertising based on the interests of each user and the number of visits made, allowing you to limit the number of times the ad is displayed. These cookies help measure advertising effectiveness.
The cookies used may be:
- Permanent cookies - They are stored at the browser level on your access devices (pc, mobile and tablet) and are used whenever the user makes a new visit to the website. They are generally used to direct navigation according to the user's interests, allowing us to provide a more personalized service.
- Session Cookies - They are temporary, they remain in the cookies of your internet browser (browser) until you leave the website. The information obtained allows you to identify problems and provide a better browsing experience.
After authorizing the use of cookies, the user can always disable part or all of our cookies.
4. Cookies Management
The installation of cookies is subject to your consent. Although most browsers are initially configured to automatically accept cookies, you can review your permissions at any time, in order to block, accept them or activate notifications when some cookies are sent to your device.
Currently, the first time you access our website, you will be asked to agree to their installation. Only after your acceptance will they be activated.
To this end, we use a cookie bar on the Proship Brasil home page, so that you can access our policies and exercise your rights under the General Data Protection Law. In this way, we not only ask for your agreement, but also inform you that continued browsing on our website will be understood as consent.
As already stated, you can, at any time and at no cost, change permissions, block or refuse Cookies. You can also configure them on a case-by-case basis by clicking the “Preferences” button in the cookie bar. However, revoking consent for certain Cookies may prevent the correct functioning of some features of the platform.
To manage your browser's cookies, simply do so directly in your browser settings, in the Cookies management area.
5. Final provisions
For Proship Brasil, privacy and trust are fundamental to our relationship with you. We are always updating ourselves to maintain the highest security standards.
Therefore, we reserve the right to change this Cookies Policy at any time. The changes will come into effect shortly after publication, and you will be notified through our Data Privacy section.
By continuing to browse our website after this change becomes effective, you agree to it. We advise that you always check this Policy, as well as our Privacy Policy.
If you have any questions about this Cookies Policy, please contact us via the Proship Brasil communication channel: lgpd@proshipbrasil.com.br
This Cookies Policy was last updated: 15.10.2025